COVID-19 Update:  Office is Closed – however our staff remain available via phone by calling the main number and dialing their extension. Please read the following letter from our President for important information.

January 12, 2021:   In light of the continuing situation surrounding the Coronavirus (COVID-19) pandemic, our primary concern is the well-being and health of our residents and our staff who, as essential workers, serve the needs of our residents as well as the extended South Bronx community.

We are constantly monitoring the updates from the NYC Departments of Health and we are following the City’s recommend steps to ensure that what we do helps limit the spread of this virus. As a result, Banana Kelly’s main office is closed, however our staff remain available via phone by calling our main number 718-328-1064 and dialing their extension.  Staff can be reached also by individual email or through 

Because of the continued COVID health crisis and the uncertainty it poses to our ability to consistently have open business hours, we encourage residents to use the following options to make monthly rent payments.

  1. If your management agency is Wavecrest Management Team, send your payment using the return envelope included with your monthly invoice. Or you are able to drop off/send your rent payment to Banana Kelly (see number 3 below)
  2. If your management agency is Dougert Management, follow their payment instructions listed on their monthly statement.
  3. If Banana Kelly Community Improvement is your management agency send your rent payment to us at: 863 Prospect Avenue Bronx, NY 10459

Please include your name, address and email address and we will send you a receipt.

  1. Use the On line payment portal. Both Wavecrest and Banana Kelly have on line payment portals: Wavecrest:
    1. Go to
    2. Click on the “Register” link
  • Click on the Register link located on the lower left hand side of the login box
  1. Enter the credentials requested
  2. Click the Register button

An email will be sent to your account requiring you to click on a link to activate your account. Once you click on that link you will be able to loin with your email and password.

  1. Banana Kelly’s online portal:
    1. Go to
    2. Click on the “Pay Rent Online” button at the bottom on the home page
    3. Log in or create an account
    4. Follow instructions to locate your building and then your apartment

Paying your rent on line will also assist in increasing your credit score.  Note that we are adding buildings on a regular basis. If you do not see you building on the list for paying online, please keep checking back.

Read Full Message from our President & CEO Hope Burgess 

We serve the residents of the South Bronx, providing direct services to approximately 5,400 residents and support services to the community at large.

Our Services Include: 

Affordable Housing
Case Coordination Services
Community Organizing
English as a Second Language
HDFC Development & Support Program
Cluster Site Case Coordination
Rental Assistance Program
Summer Camp and After School Program