To our residents,
In light of the continuing situation surrounding the Coronavirus (COVID-19) pandemic, our primary concern is the well-being and health of our residents and our staff who, as essential workers, serve the needs of our residents as well as the extended South Bronx community.
We are constantly monitoring the updates from the NYC Departments of Health and we are following the City’s recommend steps to ensure that what we do helps limit the spread of this virus. As a result, Banana Kelly’s main office is open however we are keeping our interaction with the public to a minimum and suspending all face-to-face contacts and meetings. There is a three-person maximum number of visitors allowed in our waiting area at any one time. For your convenience, we installed a collection box in our waiting area to drop off your rent payments. Please include your name, address, and email address on the envelope so that we can email you your receipt. If you have any questions for our staff please call our main number and you will be transferred to the appropriate staff member.
Our building Supers, continue to ensure that our buildings remain clean, sanitized and well maintained. Supers expanded their cleaning and disinfecting rounds in all common areas (lobbies, elevators, laundry rooms, mailbox stations, etc.) The Supers have posted valuable information in all our buildings to educate residents on how best to remain safe and infection-free.
As a responsible affordable housing provider, and social service agency, we are working with our partners and property managers to review and activate added emergency management measures to further safeguard you, the residents, who live in our buildings.
If an issue or problem arises in your apartment/building first contact the Super to determine if he or she can address the problem. If it is an emergency, please also contact the Super who will then contact the property manager or the relevant vendor to address the issue. Finally, if the situation requires, you can call our Property Manager Yeleny Perez at 347-359-8433, or me at 347-930-4196. Rest assured that we will continue to meet the needs of you — our residents — as we have done throughout our 42-year history.
All of us at Banana Kelly thank you for your assistance. Collectively, as residents of the South Bronx and as New Yorkers we need to do our part to take steps to stop the spread of Coronavirus. We urge you to please put into action—and commit to habit—the precautions listed on informational notices posted in your building and on the City’s website – nyc.gov/coronavirus. OR call the CONVID-19 hotline 1-888-364-3065.
Don’t forget your elderly neighbors – if you do not show signs of illness – check on your elderly neighborhoods as often as possible.
As residents of the Bronx, we will get through this together!
Hope Burgess, President and CEO